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Privacy Policy
1. Introduction
Velia ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App").
By using Velia, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
a) Personal Information Provided by You:
- Name and Username: From your Google account or manually entered
- Email Address: For account authentication and communication
- Profile Photo: From your Google account or uploaded by you
- Bio and Gender: Optional profile information you provide
b) Automatically Collected Information:
- Usage Data: Features used, actions taken, time spent on the App
- Device Information: Device type, operating system, unique device identifiers
- Log Data: Technical log data about how you interact with the App
- Calendar Data: Only when you explicitly grant permission to create meeting events
c) Connection & Audience Data:
- Circle/Audience Lists: When you connect with a user, you are added to their "Circle" (audience), and they may be added to yours.
- Meeting History: We track users you have booked meetings with to provide "We've Met" indicators and personalize your Discover feed.
3. How We Use Your Data
We use collected information to:
- Provide, maintain, and improve our services
- Create and manage your user account and profile
- Facilitate meeting bookings and generate Google Calendar events
- Enable in-app messaging between confirmed connections
- Send notifications about meeting updates, new messages, or app features
- Personalize your experience and recommend relevant connections
- Detect, prevent, and address technical issues or security threats
- Comply with legal obligations
- Analyze usage patterns to improve our services
- Facilitate the "My Circle" audience broadcast system, allowing you to share invites exclusively with users who have connected with you.
- Sort and personalize your Discover feed by prioritizing invites from users you have previously met.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
a) Other Users:
- Your username, photo, bio, and gender are visible on your public profile
- Audience Visibility: When you create an invite, you may choose "Public" (visible to all users on the Discover feed) or "My Circle Only" (visible only to users who have connected with you / are in your audience).
- Note: Connecting with a user does not give you access to their "My Circle Only" invites unless they also connect with you.
- Chat messages are shared with conversation participants
- Your name is visible on meeting invites you create or book
b) Service Providers:
- Google (for authentication): For Firebase services, Calendar integration
- Google Calendar API: To create meeting events when authorized
All third-party providers are bound by strict data protection agreements.
c) Legal Requirements:
- When required by law, regulation, or legal process
- To protect rights, safety, or property of Velia or others
- In connection with merger, acquisition, or sale of assets (with notice)
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
a) What Are Cookies?
Cookies are small text files stored on your device that help us provide features, analyze usage, and personalize content.
b) Types of Cookies We Use:
- Essential Cookies: Required for basic App functionality (authentication, security, preferences). These cannot be disabled.
- Functional Cookies: Remember your settings, login state, and preferences to improve user experience
- Analytical Cookies: Help us understand how users interact with the App (pages visited, features used, time spent)
- Third-Party Cookies: Used by Google for authentication and Firebase analytics
c) Managing Cookies:
You can control cookies through your browser settings. However, disabling essential cookies may impact App functionality.
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication via Google OAuth
- Firebase Rules for access control
- Limited access to personal data on a need-to-know basis
- Regular security audits and testing
While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain legitimate business records
You can request account deletion, and we will remove your data within 30 days, except where legally required to retain it.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request copies of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing of your data
- Withdraw Consent: Revoke previously given consent
- Data Portability: Export your data in a machine-readable format
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Velia is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Velia, you consent to such transfers, and we ensure appropriate safeguards are in place.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through:
- In-app notification
- Email (if provided)
- Updated "Last Revised" date
Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
We typically respond within 24-48 hours during business days.
Last updated: January 2025
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Terms of Service
Please read these Terms of Service ("Terms") carefully before using Velia ("the App", "we", "us", or "our"). By accessing or using Velia, you agree to be bound by these Terms.
1. Acceptance of Terms
Welcome to Velia ("the App", "we", "our", or "us"). By accessing or using Velia, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.
These Terms apply to all visitors, users, and others who access or use the App.
2. Description of Service
Velia is a social connection platform that enables users to create, discover, and book meaningful conversations and meetings. Our services include:
Core Features:
- Creating and sharing conversation invites – Post topics you'd like to discuss with others
- Browsing and booking meetings – Discover interesting conversations and reserve your spot
- In-app messaging – Chat with users you've connected with
- Connecting with other users – Build your Circle (audience) to grant access to private invites and see invites from people you connect with
- Integration with Google Calendar – Automatically schedule meetings you book
- Google Meet integration – Video calls for your scheduled meetings
Velia is available as both a web application and a Progressive Web App (PWA) that can be installed on supported devices.
3. User Accounts and Registration
To use certain features of Velia, you must register for an account using Google Authentication. When you register, you agree to:
- Provide accurate, current, and complete information during registration
- Maintain the confidentiality of your account credentials
- Accept responsibility for all activities under your account
- Promptly update us if any of your registration information changes
- Allow only authorized individuals to access your account
Account Requirements:
- You must be at least 18 years old to use Velia
- You must have a valid Google Account
- You may only maintain one account at a time
- You may not register using false or misleading information
4. User Conduct and Responsibilities
When using Velia, you agree NOT to:
Prohibited Activities:
- Harassment or Abuse: Harass, abuse, bully, threaten, or intimidate other users
- Inappropriate Content: Post illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable content
- Impersonation: Impersonate any person or entity, or falsely represent your affiliation
- Illegal Activities: Use the App for any unlawful purpose or to promote unlawful activities
- Unauthorized Access: Attempt to gain unauthorized access to other users' accounts, systems, or networks
- Interference: Interfere with or disrupt the App's functionality, servers, or networks connected to the App
- Reverse Engineering: Copy, modify, decompile, disassemble, or reverse engineer any part of the App
- Spam: Send unsolicited messages, advertisements, or promotional materials
- Multiple Accounts: Create multiple accounts without authorization
- Automated Access: Use robots, spiders, scrapers, or other automated means to access the App without permission
- Circle Abuse: Using the "My Circle Only" broadcast feature to target, harass, or send prohibited content to specific users who have connected with you
Consequences of Violation:
We reserve the right to investigate and prosecute violations of these Terms to the fullest extent permitted by law. Without limiting other remedies, we may:
- Issue warnings
- Temporarily or permanently suspend your account
- Restrict access to certain features
- Remove or edit your content
- Terminate your account
- Report suspicious activity to law enforcement authorities
5. Meeting and Booking Policies
When creating or booking meetings through Velia, you agree to:
For Hosts (Creating Invites):
- Create accurate meeting descriptions with honest topics
- Honor your commitments by attending booked meetings or canceling promptly
- Treat all guests with respect and courtesy
- Not use the platform for commercial purposes without authorization
- Ensure your calendar permissions are properly configured
For Guests (Booking Meetings):
- Show up on time for meetings you've booked
- Cancel bookings promptly if you cannot attend
- Treat hosts with respect
- Not engage in harassment or inappropriate behavior during meetings
- Understand that video calls may be recorded by either party
No-Show Policy:
We understand that sometimes things come up. However, repeated no-shows may result in restrictions on your ability to book future meetings.
c) Post-Meeting Visibility:
When you book and attend a meeting with another user, the app recognizes that you have "Met" that user. This status is used to prioritize their future public invites in your Discover feed, unless you choose to connect or hide them.
6. Intellectual Property
The content, features, and functionality of Velia are owned by us and protected by international copyright, trademark, and other intellectual property laws.
Your Content:
You retain ownership of any original content you post (such as conversation topics and profile information). By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content in connection with operating and improving the App.
Our Content:
You may not, without our express written permission:
- Copy, modify, or distribute any part of the App
- Use our trademarks, logos, or brand elements
- Reverse engineer or attempt to extract source code
- Create derivative works based on our platform
- Scrape or collect data from the App at scale
7. Privacy and Data Protection
Your privacy matters to us. Please review our complete Privacy Policy, which explains in detail how we collect, use, and protect your personal information.
Key highlights include:
- We never sell your personal data
- We use industry-standard encryption
- You control who sees your profile and activity
- You can request data export or deletion at any time
8. Limitation of Liability
Velia is provided "as is" and "as available" without warranties of any kind, whether express or implied.
To the Fullest Extent Permitted by Law, We Disclaim:
- Warranties of Merchantability: That the App is suitable for a particular purpose
- Warranties of Fitness: That the App will function uninterrupted or error-free
- Warranties of Non-Infringement: That the App is free from viruses or other harmful components
We Shall Not Be Liable For:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, revenue, or business opportunities
- Actions or conduct of other users
- Technical issues, interruptions, or errors in the service
- Any unauthorized access to your account or data
- Third-party actions or content beyond our control
Some jurisdictions do not allow limitations of liability, so the above limitations may not apply to you.
9. Indemnification
You agree to indemnify and hold harmless Velia, its officers, directors, employees, agents, affiliates, partners, and licensors from and against any claims, liabilities, damages, losses, costs (including reasonable attorneys' fees), and expenses arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any rights of another party
- Any content you post or share through the App
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting within the App or via email notification to registered users.
Continued use of the App after changes constitutes acceptance of the modified Terms. If you do not agree to the changed Terms, your sole recourse is to stop using the App and close your account.
We will make reasonable efforts to notify users of material changes through:
- In-app notifications
- Email alerts
- Updated "Last Modified" date
11. Termination
We may terminate or suspend your account and access to the App at any time, for any reason, including but not limited to:
- Violation of these Terms
- Extended period of inactivity
- Request by law enforcement or government authority
- Insolvency or bankruptcy
Upon termination:
- Your right to use the App ceases immediately
- Provisions of these Terms that should survive termination remain in effect
- We may permanently delete your data unless prohibited by law
You may terminate your account at any time by contacting us or using the account deletion feature in the App settings.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Jurisdiction:
You agree to submit to the exclusive jurisdiction of the courts located in the jurisdiction where we operate, or where you reside, for resolution of any disputes arising from these Terms or use of the App.
Dispute Resolution:
Before pursuing formal legal action, we encourage you to contact us first to try to resolve any disputes informally. Most issues can be resolved quickly through direct communication.
13. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision shall be struck and the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms constitute the entire agreement between you and Velia regarding your use of the App and supersede any prior agreements or understandings relating thereto.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: [email protected]
We typically respond within 24-48 hours during business days (Monday-Friday, 9 AM - 6 PM CET).
Last updated: January 2025